Social media has a poor reputation for being a platform that enables bullying, however it seems Facebook is finally taking a turn to make things more positive. Its newest tool, built in collaboration with National Suicide Prevention Lifeline will now reach out to help a friend in need.
Basically, if you see a worrisome post on a friends profile, you can report it to Facebook, which will prompt them to step in and offer that person help, when they next log in. As Facebook anticipates many people will abuse this new function, a third person will review each post before reaching out to the person. Any reports of troubling content will be checked by Facebook’s team who are “working around the world, 24/7.” This will hopefully keep the trolls out.
Facebook has said,
“Besides encouraging them to connect with a mental health expert at the National Suicide Prevention Lifeline, we now also give them the option of reaching out to a friend, and provide tips and advice on how they can work through these feelings. All of these resources were created in conjunction with our clinical and academic partners.”
This new tool will be rolled out over the next few months, it is assumed that it will become an option in the drop-down “report” menu within posts themselves.
We think this initiative is a very positive step in eradicating trolls and online bullying as well as connecting with those who need help.