Dua Lipa unimpressed with United Airlines over their response when she raised her sister’s severe nut allergy.
Dua took to Twitter said she had told the stewardess about her sister’s nut allergy with a United Airlines, only to be told “we’re not a nut-free airline.”
I can’t believe i’m on a @united flight rn and I told the steward that my sister was severly allergic to nuts and his reply was “we’re not a nut free airline so if she has an epi pen she might have to use that as we can’t not serve other passengers in your section nuts”
— DUA LIPA (@DUALIPA) July 25, 2018
A twitter user gave a suggestion that United could’ve taken.
did they not even make an announcement to the cabin that a passenger has a severe allergy?? like I’m sure everyone would be happy to hold off having a snickers bar when someone’s health is at risk. airline allergy policy legislation needs to change!!!
— 𝖓 (@frangilana) July 25, 2018
They didnt! They just said well we wont serve you two nuts but thats all we can do! LOL
— DUA LIPA (@DUALIPA) July 25, 2018
United has ‘responded’ with a generic, automated response.
We apologize for this situation, and would like to find out more. Can you DM with your confirmation number, please? ^LF https://t.co/Y6hG6uklaR
— United Airlines (@united) July 25, 2018
