No, you haven’t been imagining thing: There’s definitely a problem with the iPhone, and Apple have confirmed it.

The issue, as raised by a number of iPhone 6 users, is that their smartphones are shutting down when there’s still plenty of battery life left in them.

And now Apple have released a statement – albeit one that had to be translated from Chinese by Mashable – explaining what’s going on.

“We found that a small number of iPhone 6s devices made in September and October 2015 contained a battery component that was exposed to controlled ambient air longer than it should have been before being assembled into battery packs,” Apple explained.

“As a result, these batteries degrade faster than a normal battery and cause unexpected shutdowns to occur. 

“It’s important to note, this is not a safety issue.”

The tech juggernauts have promised to replace the broken batteries in question but have been quick point out that, in most cases, a phone shutting down is actually a purposely designed feature.


Under certain conditions – extreme cold, for example – the device will turn itself off to protect it against low voltage.

Apple have released the serial numbers of the faulty phones in question, which you can check out here and have said that they will honour broken batteries for up to three years after the original date of purchase.

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