Samsung Urges Users To Turn Off Exploding Phones In Recall
Samsung has told Australian Galaxy Note7 owners to turn-off their phones and return them to stores after reports the phone's batteries caught fire or exploded while charging.
Around 51,000 phones were voluntarily recalled in Australia on Monday by Samsung Electronics Australia, following similar moves overseas, citing "isolated battery cell issues".
Samsung Australia has taken a voluntary step to recall all Galaxy Note 7 smartphones purchased by Australians. https://t.co/lRTz9K66CA— Samsung Australia (@SamsungAU) September 5, 2016
The company said Samsung customers can receive replacements or full refunds and courtesy devices would be available on Wednesday for those who had to return their phones.
"Customers who have purchased a Galaxy Note7 from Samsung are entitled to choose a new Galaxy Note7 (and a courtesy device until replacement Galaxy Note7 stock arrives) or a full refund," the wrote on the Samsung site.
"The delivery of a replacement Galaxy Note7 to customers is expected within three to four weeks."
The company is advising users to complete a data back-up, power down the device before returning it to the place of purchase.
TRENDING NOW: What Happens When This Truck And Car Try To Merge Is Ridiculous